Livelinks Chatline Frequently Asked Questions

Livelinks is a phone-based, voice-first dating and social connection service for adults 18 and older. Established in 1990, it has helped singles across North America meet, chat, and connect through voice — from voice greetings and private voice messages to live phone conversations. Unlike profile-first dating services, Livelinks begins with a person’s voice.

Livelinks does not guarantee the identity, location, background, or intentions of every caller. Protect personal information, use the blocking and reporting tools, and follow the Safety Tips before meeting anyone in person.

To start using Livelinks Chatline:

2. Follow the prompts and record a voice greeting in the Live Connector.
3. Listen to greetings from other callers.
4. Send a private voice message to someone who interests you.
5. Send or accept a connection request to begin a live phone conversation.

Unlike online dating, we don’t require you to provide us with personal information, profile questionnaires or intimate details. Rest assured that your experience on Livelinks Chatline is as private and secure as you make it.

No, everyone you hear on our system is a real person, just like you. Local singles chatting to local singles; that’s what Livelinks is all about.

No. Livelinks is a phone-based dating and social connection service. Callers use voice greetings, private voice messages, and live phone conversations rather than beginning with a public photo profile.

Yes. Livelinks provides blocking and reporting controls through the phone system. Follow the current keypad instructions, and contact Customer Service if you need additional help.

Livelinks begins with voice rather than a public profile. Callers listen to greetings, exchange voice messages, and can connect for a real-time phone conversation, making personality and conversational chemistry part of the first interaction.

You must be at least 18 years old to call or use Livelinks Chatline. The service is intended only for adults.

Livelinks is used by adults who want to meet and talk with other singles through voice. Callers may be interested in dating, flirting, conversation, or making a new connection.You are connecting with real local singles looking to chat with real local singles.

Absolutely! Other callers are not shown your phone number, street address, or real name through the standard Livelinks chat experience. You decide what personal information you share during a conversation.

Livelinks serves communities in the United States and Canada through area-specific access numbers. Enter your area code on Livelinks.com to find the correct number and confirm current availability.

Eligible first-time callers may receive a free Livelinks trial before purchasing a paid membership. Call the access number for your area, select your language, and follow the prompts. When asked for a membership number, press the # key. If the phone number is eligible, the system will issue a trial. Continue calling from that same phone number to use the remaining trial time.

No. Livelinks Customer Service cannot manually issue a free trial. Trial eligibility is determined through the automated phone system when you call the Livelinks access number for your area.

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You should look up your local access number and try calling in that way. In the unlikely event that we do not provide local service to your area, call our 24-hour toll-free Customer Service at 1-800-984-6889 and they’ll help you get connected.

No. A Livelinks free trial is tied to the phone number on which it was issued. Use that same phone number to access the remaining trial time. A phone number that has already received a trial is not eligible for another one.

Your Free Chat Singles Trial may not work if:

• Someone has already used a Free Chat Singles Trial from your phone number before.
• The system cannot read your phone number on call display. You can try to dial *82 to display your phone number to our system.
• There is no time left in the membership.
• It has been more than 7 days since your Free Chat Singles Trial was issued.
• You are calling Livelinks chat hotline number through long distance. Make sure you are calling a local Livelinks chat hotline phone number.

If you are not eligible for a free trial, call the Livelinks number for your area to hear current paid membership options and promotions.

Getting started takes four steps:

1. Call the Livelinks access number for your area.
2. Record and save a voice greeting that introduces you to other callers.
3. Listen to other voice greetings and exchange private voice messages with people who interest you.
4. Send or accept a connection request to begin a live phone conversation.

You remain in control of which messages you answer and which connection requests you accept. Messages received during a live conversation may be available afterward.

If a caller sends you a message and you are interested, you can reply with a private voice message. When you both want to talk live, send or accept a connection request to begin a one-to-one phone conversation.

We want everyone to have a positive and enjoyable experience using Livelinks Chatline. We will not tolerate:

• Any discrimination based on age, gender or race
• Any references to illegal activity
• Threats of violence or harm

Offline Messaging is a Livelinks feature that lets eligible members hear recent greetings and exchange voice messages even when both people are not on the chatline at the same time. Depending on your settings and plan, Livelinks may send a text notification when a message is waiting, and saved messages may be available to replay later.

Use your voice greeting to share a few genuine details about yourself and the kind of connection you hope to make. Speak clearly, keep the tone welcoming, mention one or two interests, and give other callers an easy conversation starter. Listen to the recording before saving it and re-record it if needed. Do not include contact details or other identifying information prohibited by the Livelinks Guidelines.

The Hot List lets you save callers you’d like to connect with again. When someone on your Hot List comes online, you’ll be notified with their greeting, and you can send them a private message or request a live connection. If you’re offline, you can even get a text letting you know when someone from your Hot List is available.

Hear from someone who’s not your type? Just skip the message! If they’re really bugging you, you can even block them by pressing “7” on their greeting. Callers that you block can’t hear your greeting, and you won’t have to hear theirs either. If you believe their behavior crosses over to inappropriate, you can also flag them for us to review by pressing “7” again after blocking them.

Ice-Breakers are pre-recorded prompts that eligible Livelinks callers can use to start a conversation when they are unsure what to say. They provide a simple alternative to recording a custom opening message.

Women can currently use the basic Livelinks phone chat service without purchasing a paid membership. Optional membership features like offline-messaging, hot-listing, re-usable greetings and more. Livelinks local singles chatting is always free for women, whether you use a membership or not.

Call Livelinks Customer Service at 1-800-984-6889 for help recovering your membership number or passcode. To protect the account, a representative may ask you to verify identifying or account information. Membership numbers are not provided by email.

Livelinks Chatline is ALWAYS free for women. You will never be asked for payment information. Start chatting with local singles free today!

A paid Livelinks membership can currently be accessed from more than one phone by using the membership number and passcode. Keep those credentials private and do not share them with anyone.

Call Livelinks Customer Service at 1-800-984-6889 if you lose your membership number or passcode. Keep both credentials private because they provide access to your membership and messages. Customer Service may require identity or account verification before helping you recover access.

Yes. The system informs you of your Membership balance each time you log on. You will be given the option to purchase more time when your balance is less than 20 minutes. The system will also warn you when your Membership balance reaches two minutes.

DO NOT GIVE IT TO THEM. No one from Livelinks Chatline will ever contact you while you are in the system. If you get a message from someone claiming to be from Livelinks Chatline, make sure you block and flag them by pressing “7,” and then “7” again after hearing their message or greeting.

Membership time is deducted by the minute when you begin using the Live Connector to listen to other callers’ greetings. The phone system announces when paid time begins.

You can pay by Credit Card, Debit Card, Pre-Paid Credit Card, PayPal, Check-by-Phone, or Western Union. For complete details on our easy and discreet payment methods, see Livelinks Payment Options.

Call the Livelinks phone system to hear current offers. If promotional text messages are available, you can opt in through the approved consent process. Message frequency, carrier rates, eligibility, and opt-out instructions should be disclosed when you subscribe.

Checks can actually be used over the phone if you are a US customer. US and Canadian customers can pay by Western Union if you want to use cash to purchase. We don’t accept payments through the mail.

Charges will not appear on your home phone bill if you are using our accepted payment methods listed above.

When you use a credit or debit card to place your order online or on the phone, we use the discreet billing name “TELIGENCE” to keep your purchases private. The phone number that appears goes to our billing department, which does not divulge information unless they are talking to you.

Yes. Since 1990, we have partnered with and been approved by the top banks in North America to provide secure credit card processing for our members. We consistently ensure utmost security when handling credit card and personal information.

To create a Livelinks Web Account:

1. Select Sign In and then Sign Up on Livelinks.com.
2. Enter a valid email address and create a password.
3. Complete the human-verification step and submit the form.
4. Open the confirmation email and select the verification link.
5. Sign in and, if applicable, link your existing phone membership.

A Web Account can be used to manage eligible purchases, review order history, and control certain communications. Creating a Web Account does not replace the separate Livelinks phone membership.

Check your spam or junk folder for the purchase-confirmation email. You can also sign in to your Livelinks Web Account and open Order History to confirm the purchase. If the order is not shown or the minutes were not added, call Customer Service at 1-800-984-6889.

Use the same email address that was used to create the Livelinks Web Account, then select Forgot Password on the sign-in page. Make sure that the email you have entered when you signed up/registered is the same as the email entered when requesting a new password. Keep in mind, the email is case-sensitive.Contact Customer Service if recovery still fails.

Try the Forgot Email or Forgot Password links on the sign in page. If neither of these work, try creating a Web Account again and make sure to click the activation link in the email you receive upon set up.

First check your Junk email folder for the “forgot password” email. If the email is not there, try adding info@livelinks.com to your email contacts and generate a new request for forgot password.

Livelinks Web Account confirmation links currently expire after 24 hours. If the link has expired or returns an account error, request a new confirmation email and use the most recent link. Note that this error message refers to your online Web Account, not your Livelinks Membership.